Privacy & Safety Policy

Last updated acy & Safety Policy

: September 30, 2026

Your privacy and security are important to us. This Privacy & Safety Policy explains what information we collect, how we use and protect it, and how we handle your information when you make a purchase through our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment-related information

• Information you provide when contacting customer support

• Device, browser, and website usage information, such as IP address and pages visited

We only collect information that is reasonably necessary to provide our services, process your orders, communicate with you, and improve your experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Confirm payments and prevent fraudulent transactions

• Send order confirmations, shipping updates, and other service-related communications

• Respond to questions or customer-service requests

• Improve our website, products, and services

• Maintain website security

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to our business without an appropriate legal basis or, where required, your consent.

3. Payment and Third-Party Services

We may use trusted third-party payment processors or banking and financial service providers to securely process payments.

When you make a purchase, your payment information may be transmitted directly to the payment provider. We may not have access to your complete payment card or banking credentials.

These third-party providers may collect and process information according to their own privacy and security policies. We recommend reviewing the privacy policies of the payment services you use.

We do not ask you to send passwords, complete card numbers, PINs, or banking credentials to us through email, social media, or customer-support messages.

4. How We Protect Your Information

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

5. When We Contact You

After you successfully complete a purchase, we may contact you using the information you provided to:

• Confirm that your order was received

• Confirm or verify payment when necessary

• Provide shipping or delivery updates

• Notify you about changes affecting your order

• Address an issue with your purchase

These communications are considered service-related and may be sent even if you have not subscribed to promotional communications.

We may also send marketing or promotional messages where permitted by law. You can unsubscribe from promotional communications at any time by following the instructions included in those messages.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, keep your shopping experience functional, understand how visitors use our website, and improve our services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, such as:

• Payment processors

• Banking or fraud-prevention providers

• Shipping and delivery companies

• Website hosting and technology providers

• Customer-support services

• Analytics or security providers

These providers receive only the information reasonably necessary to perform their services and may be subject to contractual or legal confidentiality and security requirements.

We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information

• Opt out of promotional communications

To make a privacy request, please contact us using the contact information provided on our website.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to use our services. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties.

We encourage you to review the privacy policies of any external website you visit.

12. Changes to This Policy

We may update this Privacy & Safety Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy. Where required by law, we will provide additional notice.

13. Contact Us

If you have questions about this Privacy & Safety Policy, how we handle your information, or your privacy rights, please contact us through the customer-service or contact information provided on our website.

Your trust matters to us. We are committed to handling your personal information responsibly, transparently, and securely.